ColourPlus Polyurethanes Pvt. Ltd. (“ColourPlus”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and protect information when you contact us through our website, enquiry forms, advertising platforms, social media platforms or other communication channels.
01. Information We Collect
Depending on your enquiry, we may collect:
- Full name
- Company/organisation name
- Phone number
- Email address
- City/location
- Type of facility or industry
- Approximate project/flooring area
- Project requirements
- Project stage and expected timeline
- Your role or designation in the project
- Any other information you voluntarily provide to us
We may also receive information submitted through third-party platforms such as Facebook and Instagram when you use their lead-generation forms.
02. How We Use Your Information
We may use the information you provide to:
- Understand your flooring, coating or waterproofing requirements
- Contact you regarding your enquiry
- Discuss your project requirements
- Provide relevant product and service information
- Arrange consultations, site visits or project discussions where applicable
- Prepare quotations or proposals where requested
- Improve our products, services and customer experience
- Communicate with you regarding relevant ColourPlus products and services
We will use personal information for the purposes described in this Privacy Policy and as otherwise permitted by applicable law.
03. Communication
When you submit an enquiry, we may contact you using the contact details you provide, including by phone, email, WhatsApp or other messaging services.
Such communication may relate to your enquiry, project requirements, products, services or related business communications.
04. Information Sharing
We do not sell your personal information.
We may share information where reasonably necessary with:
- Our authorised employees or representatives handling your enquiry
- Service providers who assist us with business, technology, communication or lead-management activities
- Advertising or technology platforms through which your enquiry was submitted
- Professional advisers or authorities where required or permitted by applicable law
We expect third parties handling information on our behalf to maintain appropriate confidentiality and security.
05. Third-Party Platforms
If you submit information through platforms such as Facebook, Instagram or other third-party services, those platforms may separately collect and process information according to their own privacy policies.
ColourPlus does not control the privacy practices of third-party platforms.
06. Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
07. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including handling enquiries, maintaining business records, complying with legal obligations and resolving disputes.
The actual retention period may depend on the nature of the information and the purpose for which it was collected.
08. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a concern or complaint regarding the handling of your personal information
Requests may be submitted using the contact details provided below.
09. Withdrawal of Consent
Where processing is based on your consent, you may request withdrawal of your consent.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal, and certain information may continue to be retained where required or permitted by law.
11. Children's Privacy
Our services are intended for businesses, organisations and general users and are not specifically directed toward children.
We do not knowingly seek to collect personal information from children for marketing or business enquiries.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or data-processing practices.
Any updated version will be published on this page with the revised “Last Updated” date.
13. Contact Us
For questions, requests or concerns regarding this Privacy Policy or your personal information, please contact:
ColourPlus Polyurethanes Pvt. Ltd.
B-20, KSSIDC Tarihal Gamanagatti Road, Industrial Area, Hubballi - 580025, Karnataka